About Us
At Premium Homecare Ltd, we’re more than just a care provider – we’re a dedicated team committed to enhancing the lives of those we serve across London and its surrounding areas. Our company was founded with a simple yet powerful mission: to deliver exceptional, personalised care that allows individuals to maintain their independence and dignity in the comfort of their own homes.
Our Team
The heart of Premium Homecare is our diverse and skilled team. We take pride in recruiting care workers from all walks of life, ages, and backgrounds. This diversity helps us better understand and meet the varied needs of our clients. Our team includes:
- Experienced Care Managers:
Who ensure each care package is tailored to individual needs - Skilled Care Workers:
Trained to provide both daily assistance and specialized care - Qualified Nursing Staff:
For more complex medical needs - Dedicated Support Staff:
Who keep our operations running smoothly
Each team member undergoes rigorous training and regular updates to maintain the highest standards of care. We believe in fostering a supportive work environment, which translates into compassionate care for our clients.
24/7 Personal Care Available
Premium Home Care’s 24/7 personal care service ensures that clients receive continuous, round-the-clock support, providing peace of mind for both the individuals receiving care and their families.
This service is especially crucial for those with complex health needs or those who require constant supervision to ensure their safety and well-being. Our dedicated caregivers are available day and night to assist with a variety of tasks, from personal hygiene and medication reminders to mobility assistance and emergency response.
With 24/7 personal care, clients can rest assured that they have reliable, compassionate support at any hour, enhancing their quality of life and allowing them to remain comfortably in their own homes.
Our Approach
At Premium Homecare, we understand that every individual’s needs are unique. That’s why we offer:
- Personalised Care Plans:
Tailored to each client’s specific requirements and preferences - Flexible Services:
From brief home visits to comprehensive live-in care - Rapid Response:
We aim to initiate care within 24 hours of the initial consultation - Holistic Support:
Including assistance with community engagement and access to local facilities
Our Commitment
As a company, we’re deeply committed to:
Quality: Maintaining high standards in all aspects of our service
Responsiveness: Adapting quickly to changing needs
Community Focus: Supporting not just individuals, but the broader community we serve
Continuous Improvement: Regularly reviewing and enhancing our services
At Premium Homecare, we believe in creating positive experiences for both our clients and their families. Our team’s dedication, combined with our comprehensive approach to care, ensures that we’re not just meeting needs, but enhancing lives.
Whether you’re looking for support for yourself or a loved one, Premium Homecare is here to provide professional, compassionate care tailored to your unique situation. We’re more than care providers – we’re partners in your well-being, committed to helping you live life to the fullest in the place you call home.
Why choose Premium Homecare?
Personalised Care Plans
Each client receives a tailored care plan that addresses their specific needs, ensuring services are aligned with individual preferences and requirements.
Experienced &
Trained Staff
The care team consists of skilled professionals who undergo regular training and competency assessments, ensuring they deliver the highest standard of care.
Comprehensive
Services
Premium Homecare provides a wide range of services, including personal care, skilled nursing, and support for individuals with specialised needs such as dementia or Parkinson’s disease.
Positive Client Feedback
Many clients and their families express high satisfaction with the care provided, noting the efficiency and friendliness of the staff, which fosters a supportive environment.
Regulated and Safe
The agency is fully regulated by the Care Quality Commission (CQC), ensuring compliance with safety and quality standards, which is vital for peace of mind.
Focus on
Independence
The care offered is designed to help clients maintain their independence while receiving the necessary support in the comfort of their own homes.
Responsive
Management
The management team conducts regular monitoring and quality assurance checks to ensure care standards are consistently met and continuously improved.
Community
Engagement
Care staff are encouraged to help clients engage with their communities, promoting social interaction and overall well-being, which enhances the quality of life for those receiving care.
Our reviews
Find out how we can help you - care for your loved ones
What to expect from Premium Homecare
Contact us
1.
Reach out via phone or email to discuss your care needs. Our team is ready to answer your questions and provide initial guidance.
Schedule a Meeting
2.
We will arrange a face-to-face meeting to assess your specific requirements. This allows us to understand your situation better and tailor a care plan that suits you.
Begin Care Services
3.
Once the care plan is finalised, we will promptly start providing the agreed-upon services, ensuring you receive the support you need in the comfort of your home.
OPEN 24 HOURS A DAY
Monday – Sunday
24 hours
OUR HEAD OFFICE
17 Gordon Road
Surrey SM5 3RG
